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Knowledge Base

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Knowledge Base
  • Getting started8
  • Agents8
  • Inbox and approvals4
    • The Inbox: what waits for your OK
    • Approve, edit or dismiss what an agent wants to send
    • Notifications, notes and what "Seen" does
    • Decide from Slack
  • Support desk6
  • Dashboards10
  • Data5
  • Office and Jarvis4
  • Balio team5

Inbox and approvals

4 articles
  • The Inbox: what waits for your OKThe Inbox lists everything an agent wants to send or do that needs a person's decision, starting with what waits on you.
  • Approve, edit or dismiss what an agent wants to sendApproving a card really sends it, editing sends your text instead, and dismissing sends nothing.
  • Notifications, notes and what "Seen" doesSome Inbox items only tell you something, and marking them Seen clears them without sending anything.
  • Decide from SlackWhen an agent posts in your Slack, you can approve, edit, decline, assign or snooze from the post, with the same rights you have in Argus.