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Argus now has its own changelog and help center

Orhan Keskin··2 min read

Argus now has a changelog and a help center of its own. This post says where to find them and what is in them.

Where to find them

  • In Argus: open the settings menu at the foot of the sidebar. What's new opens the changelog in a panel, with a badge when there is a post you have not read. Help center opens the articles in a new tab.
  • On the web: the changelog is at announcekit.co/argus/product-updates and the help center is its Knowledge Base tab.
  • In Slack: each new post is also sent to the Argus engineering channel.

The changelog

Every Friday one post covers the week. It has two parts:

  • Highlights: what you can now see or do in the dashboard, with screenshots.
  • Everything shipped this week: every piece of work, one line each, with the name of the person who shipped it in parentheses.

The five weeks since the first build, from 5 October to 8 November, are already there.

The Argus changelog: weekly release notes listed by month, newest first

The help center

Fifty articles in eight folders say how each part of Argus works and where to find it:

  • Getting started: what Argus is, signing in, people and levels, connecting your tools.
  • Agents: agents and duties, how much an agent does on its own, testing an agent on old tickets.
  • Inbox and approvals: what waits for your OK and what approving really sends.
  • Support desk: how a conversation is handled, hand-offs, and why a reply did not go out on its own.
  • Dashboards: one article for each dashboard, from Business review to Cost.
  • Data, Office and Jarvis, and Balio team.

The articles follow the product: each morning they are checked against what reached production the day before and corrected where a page changed.

The Argus help center: eight folders on the left and the Getting started articles on the right

Roadmap and feature requests

The same page has a Roadmap tab and a Feature Requests tab. Use Suggest Feature to send an idea, and vote on the ideas of others.

Under every post you can leave a reaction or a line of feedback. Tell us what is missing.