Argus now has a changelog and a help center of its own. This post says where to find them and what is in them.
Where to find them
- In Argus: open the settings menu at the foot of the sidebar. What's new opens the changelog in a panel, with a badge when there is a post you have not read. Help center opens the articles in a new tab.
- On the web: the changelog is at announcekit.co/argus/product-updates and the help center is its Knowledge Base tab.
- In Slack: each new post is also sent to the Argus engineering channel.
The changelog
Every Friday one post covers the week. It has two parts:
- Highlights: what you can now see or do in the dashboard, with screenshots.
- Everything shipped this week: every piece of work, one line each, with the name of the person who shipped it in parentheses.
The five weeks since the first build, from 5 October to 8 November, are already there.
The help center
Fifty articles in eight folders say how each part of Argus works and where to find it:
- Getting started: what Argus is, signing in, people and levels, connecting your tools.
- Agents: agents and duties, how much an agent does on its own, testing an agent on old tickets.
- Inbox and approvals: what waits for your OK and what approving really sends.
- Support desk: how a conversation is handled, hand-offs, and why a reply did not go out on its own.
- Dashboards: one article for each dashboard, from Business review to Cost.
- Data, Office and Jarvis, and Balio team.
The articles follow the product: each morning they are checked against what reached production the day before and corrected where a page changed.
Roadmap and feature requests
The same page has a Roadmap tab and a Feature Requests tab. Use Suggest Feature to send an idea, and vote on the ideas of others.
Under every post you can leave a reaction or a line of feedback. Tell us what is missing.